Terms of service

Terms of Service for Intricate Crochet

Welcome to Intricate Crochet. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service, which govern your use of our site and services. Please read these terms carefully.

1. General Information

1.1 Service: Intricate Crochet provides handmade crochet products for sale, including custom orders upon request.

1.2 Eligibility: By using our site, you affirm that you are at least 18 years of age or are accessing the site under the supervision of a legal guardian.

1.3 Modification: We reserve the right to modify or update these Terms at any time. Continued use of the site following changes indicates acceptance of the revised Terms.

2. Products and Orders

2.1 Handmade Disclaimer: All products are handmade, and slight variations may occur. This makes each piece unique, but please be aware that product images may differ slightly from the final item.

2.2 Custom Orders: Custom orders are accepted. Additional fees and processing time may apply. Custom orders are non-refundable and cannot be canceled once production has begun.

2.3 Product Availability: We strive to maintain accurate stock levels, but if an item becomes unavailable after your order, we will notify you promptly to arrange a refund or alternative.

3. Pricing and Payment

3.1 Currency: All prices are listed in ZAR(South African Rand), inclusive of applicable taxes, unless stated otherwise.

3.2 Payment Methods: We accept major credit cards,and other payment methods specified at checkout.

3.3 Billing Information: You agree to provide accurate, complete, and up-to-date billing information. If we suspect fraudulent activity, we reserve the right to cancel or suspend your order.

4. Shipping and Delivery

4.1 Processing Time: Standard orders are typically processed and shipped within 1-2 weeks from order. Custom orders may require additional time.

4.2 Shipping Costs: Shipping fees are calculated at checkout. Customers are responsible for any additional fees, such as customs or import taxes, that may apply.

4.3 Delivery Issues: Intricate Crochet is not liable for delays, lost packages, or damages occurring in transit. However, we are happy to assist you in filing a claim with the carrier if needed.

5. Return and Refund Policy

Our Return and Refund Policy, outlines eligible returns, refunds, and exchanges.

6. Intellectual Property

All content on this website, including product designs, images, text, and logos, are the property of Intricate Crochet. Unauthorized use, reproduction, or distribution of any materials is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, Intricate Crochet is not liable for any damages, loss of profits, or any other loss resulting from the use or inability to use our products, even if advised of the possibility of such damages.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa , without regard to conflict of law principles.

9. Contact Information

For questions about these Terms, please contact us at:

Email: intricatecrochet@gmail.com

By using Intricate Crochet, you agree to these Terms of Service. Thank you for choosing our handmade creations!